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:: Mailing Policy and Limits
Limits
There is a 500 hourly email limit per domain this
limit is also applied towards mailman. If you send over this
amount in any hour most of the e-mails will bounce back with
a undeliverable error.
Many of our servers have a 60 pop checks per hour limit per
e-mail address. If you go over this you're likely to get a
wrong password error message saying login incorrect. Just
wait an hour and it will automatically unlock you. to prevent
this from happening again make sure to disable auto checking
or at least set it to something higher such as 10 minutes.
Any mailing list larger than 5,000 will require a semi dedicated
or dedicated hosting solution from us. Note: dividing one
large list into smaller lists to get below this limit is not
allowed.
Mailing Lists Rules
1. Anytime you're sending a message no matter how
large your e-mail list is you must throttle it. We recommend
you throttle it to at the very least sending 1 email every
6 seconds. If the mailing list software you're using does
not allow you to throttle you must switch to something else.
We recommend phplist which can be found in your control panel
under fantastico. If you do not throttle and you try sending
let's say 500 emails the server will try sending all 500 in
1 second which is not possible. This will cause the server
load to go very high and for the entire server to be sluggish
until this process is completed. It is our job to keep the
server up and running without being sluggish. Anyone who causes
the servers load to go high will be suspended and the process
will be terminated. If you choose not to throttle you will
most likely be suspended for crashing the server.
2. Any mailing list over 900 emails is only allowed to be
sent to during off-peak times to prevent high server loads.
Off peak times qualify as all day Saturday and Sunday, and
1am - 8 am eastern time M-F.
3. You are not allowed to mail to a mailing list you were
given or purchased. This is spamming because they never agreed
to you personally sending them mail. We do not care how you
justify it. This is spam and will result in termination of
the offending account.
4. Any unsolicited e-mail being sent will result in termination
of the offending account. We take a zero tolerance stance
against sending of unsolicited e-mail.
5. Any mailling list MUST comply with all guidelines set forth
by the United States.
These can be found at:
http://www.ftc.gov/bcp/conline/pubs/buspubs/canspam.htm
6. No Direct SMTP mailers are allowed. An example of this
is DarkMailer. Any mail should be relayed through the local
MTA (localhost:25) for further delivery by the server and
not done directly by scripts.
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